Sherwood Signmakers Ltd. Terms of trade
Prices
All prices on this website exclude carriage and VAT and may be altered without notice. There is a minimum order charge of £45 excluding carriage and VAT. All prices are a guide only and we reserve the right to charge a higher price for complex or especially time consuming work. Any artwork charges will be quoted at the time of order but may be revised upwards should multiple design changes be requested by the customer.
Payment terms
Our normal terms of business are payment with order by cheque or credit card. Subject to status, credit accounts are available to customers who order on a regular basis. Credit accounts are available to schools, colleges, Government Agencies, Councils and Local Authorities. All credit account terms are 30 days from date of invoice.
Delivery
All products are shipped by overnight courier to UK destinations. All other destinations will be advised at time of despatch.
Proofing
Proofs will be supplied via email or post on request. Proof colours must be regarded as a guide only. Where colour is critical we will supply a full machine proof on the material of the finished job at a cost of £10. Artwork charges include the first proof. Multiple design changes will incur additional charges. It is the responsibility of the customer to carefully check proofs for errors or omissions. Reprints due to proofs not being properly checked will be charged in full.
Size
Standard tolerances: Rigid signs +/- 10mm. Banners +/- 50mm
Liability
We cannot be held liable for any consequential loss arriving from late delivery. If a job is needed for a specific date we recommend early ordering. Once a job leaves our factory we have no control over delivery time. Although we ship via the carrier we consider to be the best in the industry, mistakes do very occasionally happen. Our liability will be limited to the replacement of faulty products. Any errors or omissions must be reported in writing within 3 days of delivery.
Warranty
We take the greatest care in all aspects of the manufacture of our products and use high quality materials throughout. The life of any sign product however is determined to a great extent by how it is fitted or used. Many sign failures are due to poor fitting or incorrect product selection. We give no guarantee or warranty on the life of any product not fitted by ourselves.
Cancellation charges
At proofing stage: £25 plus any artwork charges. Once production has started: full invoice value.
